Water Heaters

A. O. Smith Introduces Emerge™ X Air Source Heat Pump Water Heater, Expanding Commercial Heat Pump Technology Offerings

January 28, 2024


ASHLAND CITY, Tenn. (Jan. 28, 2024)A. O. Smith, a leader in water heating and water treatment solutions, announces the launch of the Emerge™ X Air Source Heat Pump Water Heater (HPWH), further strengthening A. O. Smith’s current portfolio of commercial high-efficiency products. Raising the bar on energy efficiency and simplifying installation and operation, the Emerge X HPWH delivers exceptional savings and reliable hot water for high demand commercial applications.

Featuring patented technology, the Emerge X HPWH optimizes heat transfer and minimizes emissions, making it both environmentally friendly and cost-effective. To make installation easier for contractors, there is no need for specialized equipment. The control box can be installed separately from the tanks and heat pump units, providing further flexibility. Additionally, the user-friendly control panel makes it easy for users to adjust settings and monitor performance. It also enhances connectivity for facility managers, allowing them to integrate up to 64 heat pumps.

“As more regulations take effect and customer demand increases, heat pump water heaters continue to play a major role in meeting decarbonization goals,” said Matt Baranuk, segment development leader for commercial products at A. O. Smith. “We know more customers are actively seeking high-efficiency, eco-friendly products, so we’re thrilled to officially introduce the Emerge X heat pump water heater. This product highlights our commitment to product innovation and sustainable solutions.”

To provide superior installation flexibility, multiple Emerge X heat pumps can be banked together—ensuring ample hot water supply, built-in redundancy and capacity matching for larger commercial water heater demands. The unit’s competitive footprint and modular design allow for versatile application in healthcare, fitness clubs, multifamily and other commercial buildings, aligning with recent regulations promoting high-efficiency heat pumps.

The Emerge X HPWH features the industry’s only ECM variable speed pump found in a heat pump water heater, ensuring precise control, higher efficiency and reduced noise levels. The unit is also one of the only commercial heat pumps on the market that operates efficiently in below-freezing temperatures, due to its innovative reversing defrost cycle that minimizes defrost time and maximizes efficiency.

To further A. O. Smith’s sustainability efforts, the Emerge X HPWH utilizes a low Global Warming Potential Refrigerant (R513A). When paired with a storage tank, the system works seamlessly to further optimize system efficiency.

To learn more about the Voltex® AL Hybrid Electric Heat Pump Water Heater and A. O. Smith’s full suite of offerings, visit

About A.O. Smith

Celebrating its 150th year of business, A. O. Smith is a leading global water technology and manufacturing company that proudly employs more than 12,000 people who together provide water heating and water treatment solutions. A. O. Smith offers its customers an advantage in that the company designs, builds, distributes and supports the world’s broadest and deepest line of residential and commercial water heaters as well as commercial boilers. This single-source concept simplifies ordering, installation and service and is backed by decades of research and innovation. For the most up-to-date A. O. Smith news, like us on Facebook , follow us on LinkedIn and visit .

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Why A. O. Smith?

Market Leader

A. O. Smith is a leading manufacturer of both residential and commercial water heating technologies, including the #1 most specified commercial water heater.

Commitment to Innovation

For more than 145 years, we’ve developed state-of-the art products that push new boundaries and improve the lives of our customers.

Best-In-Class Support

We combine cutting-edge technology with committed people who take pride in providing the very best support for our customers.

Unmatched Quality

Our products are put through rigorous quality and endurance testing so now matter where hot water is needed, A. O. Smith can provide a solution you can count on.

Learn more about A. O. Smith