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Customer Support

Lots of resoures and support at your finger tips!

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Find Documents, Videos & Images

Access spec sheets, manuals, diagrams, support videos, product images, and more!

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Find a Local Service Provider

Find Water Heater Repair & Service Provider Near You

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Find Replacement Parts

Locate an A. O. Smith part.

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Register Your Product

Provide proof of ownership for warranty, claims, and important notices.

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Check Warranty Status

Check the status of the product warranty.

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Water Heater Cross Reference

Find a new A. O. Smith replacement model.

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Info Center

Learn about water heaters and water heating to help inform your next purchase.

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QR Code Scan For Support

Get fast and easy access to unit specific info. and help solve problems without having to wait for a technician.

Never let your business

run out of hot water.

24/7 same-day water heater repair or replace for your business.

Rebates & Tax Credits

Rebate and incentive programs provide savings to consumers for the purchase of water heaters that meet certain energy efficiency standards.

When filing a federal tax return, include A. O. Smith's Qualified Manufacturer Code A5X5 on tax form 5695.

Need Help From A Pro?

A. O. Smith water heaters are professionally installed by local independent contractors.

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Water Heater Selector Quiz

Use our water heater selector to find the correct water heater for your home.

Need More Help?

Contact Customer Support

A. O. Smith’s customer and technical support team is available to answer all your questions on our residential and commercial products.

Where to Buy

Global Facilities

A. O. Smith provides hot, clean water to people all over the world.

North American Water Heating Headquarters

A. O. Smith Water Products

500 Tennessee Waltz Parkway

Ashland City, TN 37015

United States of America

Phone: 877-552-0010