
Customer Support
Lots of resoures and support at your finger tips!

Find Documents, Videos & Images

Find a Local Service Provider

Find Replacement Parts

Register Your Product

Check Warranty Status

Water Heater Cross Reference

Info Center

QR Code Scan For Support
Get fast and easy access to unit specific info. and help solve problems without having to wait for a technician.
Never let your business
run out of hot water.
24/7 same-day water heater repair or replace for your business.
Rebates & Tax Credits
Rebate and incentive programs provide savings to consumers for the purchase of water heaters that meet certain energy efficiency standards.
When filing a federal tax return, include A. O. Smith's Qualified Manufacturer Code A5X5 on tax form 5695.

Water Heater Selector Quiz
Use our water heater selector to find the correct water heater for your home.
Need More Help?
Contact Customer Support
A. O. Smith’s customer and technical support team is available to answer all your questions on our residential and commercial products.
Where to Buy
Global Facilities
North American Water Heating Headquarters
A. O. Smith Water Products
500 Tennessee Waltz Parkway
Ashland City, TN 37015
United States of America
Phone: 877-552-0010