Water Heaters

Technical Training

A. O. Smith University provides the training you need to install, maintain or troubleshoot the full suite of A. O. Smith residential and commercial water heaters. Choose from pre-recorded videos, live virtual classes or in-person training.

AO Smith University Live Training


We offer live virtual training where you can participate in real time. Our monthly schedule covers popular questions and products.

AO Smith University On Demand Training

ON-DEMAND Training

View our library of training modules on our industry-leading ProLine® Residential and Commercial products. 

AO Smith University On Campus Training

ON-CAMPUS Training

We offer on-campus training where you can participate in front of an instructor and also take a tour of our plant!

Why A. O. Smith?

Market Leader

A. O. Smith is a leading manufacturer of both residential and commercial water heating technologies, including the #1 most specified commercial water heater.

Commitment to Innovation

For more than 145 years, we’ve developed state-of-the art products that push new boundaries and improve the lives of our customers.

Best-In-Class Support

We combine cutting-edge technology with committed people who take pride in providing the very best support for our customers.

Unmatched Quality

Our products are put through rigorous quality and endurance testing so now matter where hot water is needed, A. O. Smith can provide a solution you can count on.

Learn more about A. O. Smith