Contact Us

To send us an e-mail, please select the following links that best applies to your questions/request. We will respond as soon as possible.

Technical Support
Product questions, technical support, and service needs questions.

Service Provider Enrollment
For information on becoming a service provider. Use the "Technical Support" link for water heater service.

International
For all questions related to purchasing product or product sold OUTSIDE the continuous U.S.A. and Canada.

National Accounts

Warranty
Research on claims submitted.

Parts
Parts orders and Part number verification.

Order Desk
Wholesale Water Heaters only.

Training
Please email Kimberly Knox at the Ashland City Training Department regarding training, classes, schedules.