Water Heaters

A. O. Smith University Announces December Class Schedule for Contractor Partners

November 30, 2021

ASHLAND CITY, Tenn. — A. O. Smith, a leader in water heating and treatment, announces new dates for its series of virtual training classes, added due to high-demand.

The A. O. Smith University class schedule varies from month-to-month, and sessions range in topics, including residential, commercial, tankless and heat pump training. December classes include the following:

As a result of COVID-19, most classes shifted to a virtual learning format. Our state-of-the-art broadcast studio located in Ashland City, Tenn., gave instructors the ability to provide real-time, full-scope demonstrations on a range of A. O. Smith products, so attendees could continue receiving the benefits of hands-on training in a virtual environment

“At A. O. Smith University, we continue to emphasize the value of virtual learning. We know that flexibility is important for technicians, contractors and product representatives, and the online learning environment supports that need, said Jason Leonard, marketing technology and training manager at A. O. Smith. “This month, we’re focusing on our tankless products, along with our commercial and residential gas and electric product lines.

A. O. Smith has two state-of-the-art training facilities, one in Ashland City and the other in Johnson City, Tenn., which both held primarily virtual training sessions this past year and a half with more than 100,000 combined participants. Both facilities are equipped to train technicians, contractors, and product representatives on a variety of products and topics.

Classes are taught on a two-way meeting platform, and there is a 50-person cap placed on all sessions to ensure participants have a high-level of engagement with instructors, as well as the opportunity to ask questions.

To view the full class schedule and register for an upcoming session, visit:

About A. O. Smith

A. O. Smith Corporation is a leading global manufacturer and marketer of residential and commercial water heaters. A. O. Smith offers its customers an additional advantage in that the company designs, builds, distributes and supports the world’s broadest and deepest line of residential and commercial water heaters, as well as commercial boilers. This single-source concept simplifies ordering, installation and service and is backed by 80 years of research and innovation. For the most up-to-date A. O. Smith news, like us on Facebook, follow us on Twitter and visit

Return To News Room

Why A. O. Smith?

Market Leader

A. O. Smith is a leading manufacturer of both residential and commercial water heating technologies, including the #1 most specified commercial water heater.

Commitment to Innovation

For more than 145 years, we’ve developed state-of-the art products that push new boundaries and improve the lives of our customers.

Best-In-Class Support

We combine cutting-edge technology with committed people who take pride in providing the very best support for our customers.

Unmatched Quality

Our products are put through rigorous quality and endurance testing so now matter where hot water is needed, A. O. Smith can provide a solution you can count on.

Learn more about A. O. Smith