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    A. O. Smith Enhances Value of Tankless Water Heater Purchase

    Ashland City, TN (Monday, 05 March 2012)

    Leading water heater manufacturer A. O. Smith ( will increase the value of its tankless product line by including remote controllers and/or power cords with every residential tankless water heater purchase beginning in March. 

    Indoor residential tankless units will come with a remote controller and power cord. Due to varying installation regulations from state to state, outdoor residential tankless units will come with a remote controller only.* 

    Until recently, these water heater accessories were an additional purchase; however, A. O. Smith is making the change in order to increase the ease of installation and decrease the amount of time spent on the job site for the contractor. This added value will not affect the price of the tankless product line. 

    The remote controller will make installation and maintenance easier for the contractor and homeowner alike by providing access to information that could previously only be gathered by removing the front panel of the heater. This includes the ability to adjust the water temperature and view diagnostic data such as incoming water temperature, flow rate, error code history, and total amount of BTUs run through the unit. Finally, this addition allows the contractor to leave behind an avenue for end users to interact with their appliance, giving the homeowner a level of control they have never had before. 

    Previously, indoor tankless units arrived on the job site with only positive and negative leads. The inclusion of the power cord, which includes wire nuts and clamps, will decrease the amount of time preparing for installation, with an end result of more profit for the contractor. 

    “At A. O. Smith, we are constantly striving to make our products more user-friendly for both the installer and the end user,” said David Chisolm, director of marketing for A. O. Smith. “We hope that this added value to our tankless product line will do just that.” New spec sheets highlighting the components added to the tankless line, as well as A. O. Smith’s new venting lineup, are available at 

    *Editor’s note: Tankless models: ATI-110, ATI-310, ATI-510, ATI-320H, and ATI-520H will come with the remote controller and power cord. Tankless models: ATO-110, ATO-301, ATO- 510, and ATO-520H will come with the remote controller only. 

    About A. O. Smith: 

    A. O. Smith Corporation is a leading global manufacturer and marketer of residential and commercial water heaters and boilers. A. O. Smith offers its customers an additional competitive advantage in that the company designs, builds, distributes and field supports the world’s broadest and deepest line of residential and commercial water heaters, as well as commercial boilers. This single-source concept simplifies ordering, installation and service and is backed by more than 70 years of research and innovation. For more information, visit For the most up-to-date industry news, like us on Facebook and follow us on Twitter.

    A. O. Smith Enhances Value of Tankless Water Heater Purchase (PDF)

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