range of tankless water heaters

Tankless Water Heater Pros and Cons

Table of Contents

Tankless water heaters are a space-saving, energy-efficient alternative to traditional tank water heaters. Understanding how these units operate helps you decide whether a tankless water heater is right for your home. Read on to learn more about the pros and cons of tankless water heaters.


What’s a Tankless Water Heater?

A tankless water heater produces hot water on demand when you need it instead of heating water and storing it in a large tank for later use. This type of water heater is also sometimes called an instantaneous water heater or demand-type water heater.

Traditional Water Heaters vs. Tankless Water Heaters

Gas tank water heaters

Traditional water heaters use a tank to store hot water, keeping a supply on hand to be dispensed as needed. Tankless water heaters operate only at the point of use, so they actively heat the water when you turn on the hot water tap or an appliance that uses hot water and turn off again once you don't require hot water anymore.


Both tankless and tank water heaters come in both gas and electric versions, so you can match the power supply to your home's existing system. 


Traditional Water Heaters

Traditional tank water heaters store around 20 to 80 gallons of hot water at a time. The size of the tank often depends on the household size and expected water usage. Larger tanks require more space, so you may be limited as to how big of a unit you can fit into the area you have dedicated for a hot water heater. If you have a gas-powered tank water heater, the place you store the tank must also have adequate venting to the outside of the home, and electric tank water heaters require a sufficient electrical connection to the room where the hot water tank is located.


In some cases, during periods of high hot water use, household usage could outstrip the available hot water supply. Once all of the hot water in the tank has been used, you need to wait for more to be heated, and there could be a long delay until hot water is available.

Electric water heaters, tank and tankless

Tankless Water Heaters

A tankless water heater is smaller than a traditional water heater because there's no tank. The unit attaches directly to a wall near the point of use and only turns on when you use hot water somewhere in the home. You can install it indoors or outdoors, and you can get multiple tankless water heaters to provide hot water for different parts of your house. Some tankless water heaters can be mounted on the outside of the home in appropriate climates.


With on-demand water heating, you get hot water when you need it. There are no delays because the hot water supply can never run out. However, the rate of hot water production depends on the specific unit, so you may not be able to run multiple appliances at once.


Typical flow rates for a gas tankless water heater are around 5 to 10 gallons per minute, while electric tankless water heaters usually have flow rates of 2 to 5 gallons per minute. Most units can accommodate two to three people taking showers simultaneously. 

How Does a Tankless Water Heater Work?

Electric and gas tankless water heaters work slightly differently due to the energy source, but the basic principles are similar. Water is heated inside the unit and sent to the point of use. The closer the water heater is to the faucet, the quicker you get hot water. 

electric water heater

Electric Tankless Water Heater

An electric tankless water heater is powered by the same electrical system powering lights and appliances throughout your home. Once hooked up to your electrical system and water pipes, the unit is always ready to heat water on demand.


Activation

When a hot water tap or line is turned on in the home, a group of temperature sensors inside the tankless water heater activates the heating element, allowing an electric current to pass through the element to heat it. This causes the temperature to rise in the chamber inside the unit. A sensor monitors the temperature of the water coming in as well as the hot water being produced to ensure that hot water is kept within a safe, comfortable range.


Water Heating

Water from the home's main plumbing system enters the unit and passes through the heat exchanger. This warms the water to a set temperature within seconds.


Water Usage

After passing through the heat exchanger, the water exits the tankless water heater through pipes connected to faucets and appliances in the home. The hot water supply continues to flow until the faucet or appliance is turned off.


Venting

With an electric tankless water heater, no venting is required because the unit doesn't use combustion to generate heat.


turning the cold water off

Gas Tankless Water Heater

Gas tankless water heaters come in condensing and non-condensing models. Both work similarly, with an extra step in the water heating process for a condensing unit. 


Flow Sensor Activation

When a hot water tap or line is turned on in the home, a flow sensor inside the tankless water heater activates the gas burner. This causes the temperature to rise in the heat exchanger inside the unit. Like electric tankless water heaters, gas models also use sensors to monitor the incoming and outgoing water temperature and adjust the heating level as needed.


Water Heating

Water from the home's main plumbing system enters the unit and encircles the heat exchanger, which is powered by the gas burner. This warms the water to a set temperature within seconds.

Condensing tankless heaters may use a second heat exchanger to capture the excess heat produced by the first heat exchanger instead of venting it outside. This improves efficiency by adding that excess heat back into the water instead of losing it completely.


Water Usage

Hot water exits the tankless water heater and travels through pipes to any faucets and appliances drawing water from the hot water lines. The tankless water heater continues operating until the flow of water is turned off at the point of use.


Venting

Gas tankless water heaters produce gasses during the combustion process used in the gas burner. These gasses leave the unit through a vent with access to the outside of your home. With a condensing gas tankless heater, the gasses aren't released until they are cooled and the maximum heat energy has been reclaimed by the unit. 


Generally, condensing units release cooler vapors than non-condensing units, so you can use non-metallic venting or PVC pipes for the vent on a condensing gas tankless water heater. A non-condensing gas tankless heater requires metal venting because the heat of the released gasses is higher.

Advantages & Disadvantages (Pros & Cons) of Tankless Water Heaters

Tankless water heaters have advantages and disadvantages, and the choice to go tankless depends on your specific circumstances. Here are some tankless water heater pros and cons to consider.

electric water heater

Advantages of Tankless Water Heaters

More Efficient

Because tankless water heaters only turn on when hot water is needed, they use less electricity or gas than a tank heater that has to maintain a full tank of water at a specific temperature 24 hours a day. This saves on energy costs and helps you maintain a more environmentally friendly home.


In general, electric tankless water heaters are slightly more efficient than gas tankless water heaters, but both are more efficient than traditional tank models. Gas prices also tend to be more volatile than electricity prices, so an electric unit may provide a more consistent month-to-month or year-over-year cost than a gas unit.


Compact, Space-Saving Design

Tankless water heaters take up less space than a traditional tank water heater. Most households with a tank water heater have a dedicated room or closet for the tank, and larger tanks that hold more hot water take up more space. Tankless units simply attach to a wall and don't require a separate room.

electric heat pump

The venting requirements also make installing a tankless water heater easier than installing a traditional tank heater. With a traditional tank unit, the venting is typically out through a roof vent, which means you need to put it in a spot where you can cut a hole in the ceiling and roof for the waste gasses to go. A tankless heater can be vented through a wall, offering more potential options for installation.


For high-usage applications in which a dedicated source of hot water is required for a specific appliance or faucet, a point-of-use mini tank water heater can be installed that is dedicated to a single use. You can also opt to have a combination of regular-size tankless heaters and miniature tank water heaters in your home to accommodate your individual household needs.


Longer Usable Life

The lifespan of a tankless water heater is around 15 to 20 years, compared to an average lifespan of around 10 years for a traditional tank water heater.


Maintenance tends to be simpler than with a tank water heater.. You also don't have to drain a tank to complete any repairs, as might be necessary when fixing a traditional water heater. tankless heaters benefit from descalingr to remove sediment, but tankless heaters with anti-scaling technology help reduce buildup within the unit

electric heat pump

Disadvantages of Tankless Water Heaters

Below are some cons of a tankless water heater to think over.


Limited Hot Water Usage

A tankless water heater cannot provide hot water faster than its ability to heat the water. While a tank unit can provide hot water for multiple uses at once, a tankless unit might not be able to support simultaneous usage, such as washing dishes, taking a shower and running a washing machine all at once.


Power Supply

An electric tankless water heater requires a dedicated circuit to operate the unit, so you may need to rewire your home electrical box before installation. A gas-powered tankless heater requires a hookup to a propane or natural gas line. In some locales, gas service is being discontinued, so check with local laws and regulations before choosing a gas water heater.


Initial Cost Outlay

While tankless water heaters tend to cost less for daily operation, the initial costs are often higher than the installation of a traditional tank water heater. Your existing water lines and gas or electric supply need to be reconfigured to accommodate a tankless water heater, and you may need to upgrade your electrical box before installing the unit.

How to Choose the Right Water Heater for Your Needs

turning the cold water off

One other consideration when deciding on a water heater is your climate. Areas with colder temperatures have a colder incoming water supply, which can require more energy to heat to the desired temperature once inside the hot water heater. If you live in an area with frequent cold temperatures, you may need a more powerful tankless heater with a higher kilowatt electricity draw for operation. This could require altering your current electrical system to accommodate the energy usage of the unit.


Water quality can also affect your hot water heater, and using a water softener can help reduce wear and tear on your heater if you live in an area with hard water.


When considering water heaters, our knowledgeable A. O. Smith representatives can help you decide which type is best for your home. Our water heater selector tool makes the process simple. Contact A. O. Smith to learn more about our ProLine and Signature Series water heaters.

Problems With Your Tankless Water Heater?

If you're having problems with your tankless water heater, find a water heater repair and service provider near you.

Learn More About Tankless Water Heaters

Are you considering replacing your hot water heater? Learn more about gas tankless and electric tankless water heaters from A. O. Smith.