Service

Thank you for purchasing your A. O. Smith water heater or accessory. We have a wide network of contractors and services designed to monitor, diagnose and service your hot water needs.

If you have never registered your water heater, please take the time to complete our brief product registration form.


Remote Monitoring

iCOMM - the latest technology in commercial water heating - allows you to monitor and manage your A. O. Smith water heaters or boilers from anywhere in the world.

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National Accounts

Is hot water crucial to your business? Does your business suffer if you have hot water problems? Our National Accounts department is solely devoted to those businesses where response time and solutions are imperative.

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Repairs & Warranty

Register your water heater

Check your warranty status

Find a local Service Provider

Contact Customer Support

Service Provider Enrollment

Technical Training 

Water Heater Warranty Form

Contracted Service Warranty Form

Contracted Service Provider Warranty Form

Self-Service Contracted Service Provider Warranty Form

Distributor Parts Claim Form