Service

Thank you for purchasing your A. O. Smith water heater or accessory. We have a wide network of contractors and services designed to monitor, diagnose and service your hot water needs.

If you have never registered your water heater, please take the time to complete our brief product registration form.


Remote Monitoring

iCOMM - the latest technology in commercial water heating - allows you to monitor and manage your A. O. Smith water heaters or boilers from anywhere in the world.

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National Accounts

Is hot water crucial to your business? Does your business suffer if you have hot water problems? Our National Accounts department is solely devoted to those businesses where response time and solutions are imperative.

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Repairs & Warranty

Register your water heater 

Check your warranty status 

Find a local Service Provider 

Contact Customer Support 

Service Provider Enrollment 

Technical Training