Privacy Policy

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    Thank you for visiting Hotwater.com. A. O. Smith is committed to ensuring your privacy on the Internet by adhering to high standards of fairness and integrity. Our Policy is developed from principles established by the Federal Trade Commission regarding information collected via the Internet.

    What Personally Identifiable Information Does Hotwater.com collect from me?

    You do not have to provide personal information to gain access to or browse any of our Web sites. We may collect personal information, such as name, address, e-mail address, telephone number, or other demographic information, but only after you give consent. Personal information may be collected in various forms including contest entry forms, site registration, warranty registration, e-mail messages, and requests for information from A. O. Smith.

    HOTWATER.COM DOES NOT INTENTIONALLY COLLECT PERSONAL INFORMATION ABOUT CHILDREN UNDER THE AGE OF 13. IF YOU ARE UNDER 13 AND WOULD LIKE TO REGISTER AT HOTWATER.COM, PLEASE ASK A PARENT OR GUARDIAN FOR ASSISTANCE. 

    How is Hotwater.com using the collected information?

    We do not sell or rent information about our customers. However, A. O. Smith Water Products Company or one of the affiliate companies of A. O. Smith Corporation may use personal information collected for internal marketing purposes such as market research. It may also be used to contact you about latest product information or notice of local sales or promotions. We will not contact you for marketing purposes without your consent. A. O. Smith may also provide aggregate statistics about our visitors, sales, traffic patterns, and related site information to reputable third parties, but these statistics will not include any personal identifying information.

    If you have previously given consent to be contacted by A. O. Smith and no longer wish to be, please call the telephone number above or send an e-mail to customerservice@Hotwater.com requesting that we remove you from our list of consumers who receive correspondence from A. O. Smith.

    Additional Note

    This statement may be revised from time to time to provide better service and maintain accuracy. Hotwater.com may contain links to other web sites. While we try to link only to sites that share our high standards and respect for your privacy, we are not responsible for the content or privacy practices of other sites.