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    A. O. Smith Plant in Ashland City Closed Due To Floods



    ASHLAND CITY, TENN (Monday, 03 May 2010)

     Due to the record rainfall that fell over the weekend in the Nashville area, the Cumberland River has broken its banks and flooded the A. O. Smith manufacturing plant in Ashland City, TN.

     
    Our first concern was the safety and well-being of our employees and their families. Now that we are certain they are out of harm’s way, our focus is to satisfy our customers’ needs.

     
    It will be several days before we can safely re-enter the plant and assess the full impact on our production and distribution operations. In the meantime, we are taking immediate steps to increase production at our other water heater manufacturing sites. Due to the disruption to our normal operations, however, residential lead times have been extended to three weeks, effective immediately.

     
    Our Customer Care Facility, also in Ashland City, was not directly impacted by the flood. Although telephone service in the area surrounding Nashville has been disrupted, we expect our Customer Care facility to be fully operational later this week.

     
    We appreciate your patience and understanding as we work through this difficult time. We will keep you informed as additional information becomes available.

     
    About A. O. Smith:
    Headquartered in Ashland City, Tenn., A. O. Smith Water Products Company is a leading manufacturer and marketer of residential and commercial water heaters and hydronic boilers. A. O. Smith offers contractors an additional competitive advantage in that the company designs, builds, distributes and field supports the world’s broadest and deepest line of residential and commercial water heaters, as well as commercial boilers. This single-source concept simplifies ordering, installation and service and is backed by more than 70 years of research and innovation. For additional information, visit www.hotwater.com.


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